Passionate about helping

real people like you

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Technical Support

Do you need help setting up your printer or scanner?

Just purchased a new printer, scanner or copier? Need help setting it up to print over Wi-Fi or printing from your smartphone or tablet? Give us a call and we’ll sort it out for you. We’re experts at setting up all makes and models of printers, scanners, digital security camera’s…you name, we can install it!

Internet and Wi-Fi running slow?

Does it seem to take forever to load websites? Is your internet banking timing out? Is Netflix freezing or constantly stopping and restarting? Your Wi-Fi or Internet router may be configured incorrectly, or you simply may not have the correct solution from your internet service provider. Let us troubleshoot your internet speed issues, we can talk directly with the service provider to make sure your getting the service you have paid for and deserve.

Need help setting up your new computer, laptop, tablet or smartphone?

Just purchased a new computer, laptop, tablet or smartphone? We can help setup your internet, Wi-Fi, printer, email, Facebook or Instagram accounts. We can even help create accounts if you haven’t already got one.

Need help backing up your photos?

Have you got thousands of photos stored on your smartphone? Ever wanted to save them all in one place on your own external hard drive? Talk to us about transferring your cloud/subscription stored family photos to your own device and take control back, not to mention saving some money!

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Computer Repairs and Upgrades

Desktop and Laptop computer repairs

We service and repair all makes and models of Laptops, Desktops, Tablets and Smartphones as well as most consumer electronic equipment. Before you race out and buy new, let us give you a quote to repair first. In most cases we will restore your equipment back to its original "as new" factory performance or in some cases even better!

Solid State Hard Disk Upgrade

If your laptop is running slow and seems to take a long time to startup and load programs, an upgrade from a traditional mechanical hard disk to a new modern Solid-State hard disk will make a massive improvement in performance. We can clone your existing mechanical hard disk data and restore to a new Solid-State drive. The result is an exact copy of your data and system with an incredible improvement in speed and performance. This relatively inexpensive process will save you from having to purchase a new laptop or desktop computer.

Is your laptop or desktop taking forever to start up?

Your laptop or desktop computer used to startup in seconds…now you go away and make a cup of tea while you wait for it to start! This is a very common and frustrating scenario, the good news is this can be easily fixed, and performance can be restored back to the way it was as new! You can save thousands by having us repair the software on your computer rather than buying a new one. All your data - photos, videos, documents, music are backed up prior to repairing.

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Computer Security and Virus Protection

Are you a victim of Ransomware?

Have you received threating emails advising you that a hacker has some compromising, personal information about you and that unless you deposit a significant amount or bitcoin into the hackers account, the information will be emailed to all your email contacts? Contact us now for immediate help and assistance. Privacy and confidentiality is guaranteed.

Has your laptop or desktop got a virus or malware infection?

If you have virus or malware activity running on your computer you run the risk of losing personal data, being blacklisted from email servers, becoming a victim of ransomware or even having your internet banking compromised. We are experts at removing computer virus and malware, we also specialize in configuring security settings and antivirus solutions to ensure your computer system remains clean.

Email problems and Spam?

Are you constantly receiving unsolicited email, otherwise known as SPAM! Are you receiving threatening or intimidating emails? Do you need help setting up an email signature or organizing your emails? Get in touch with us today, we will help remove your spam and put systems in place to prevent it happening again.

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Social Media and Web Design

Help setting up Facebook or Instagram

How do I get myself setup on Facebook, Instagram or Twitter? I want to see what my children or grandchildren are getting up to! We can help setup a new account and show you how it works. We’ll show you how to view on your laptop, desktop, smartphone or tablet. Talk to us we’re here to help!

Need a basic website?

Need a website for your small business, club, hobby or to share the family tree! We can build a modern sharp looking website for you at minimal cost that you will own. Don’t pay thousands for a small business website and be held to ransom every time you want to make a basic change. All our websites include the option for you to add or modify content yourself. Of course, if you want us to manage your content…we do that too!

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Pricing and Payment

PRICING

There is no call out fee and we don't charge for travel within the outlined zones below.

PAYMENT OPTIONS

We accept cash, bank transfer, debit card or most credit cards. All our technicians have mobile eftpos and receipts can be emailed directly to you.

HOURS OF SERVICE AND CONTACT DETAILS

HOURS OF SERVICE

Onsite Appointments Available

Monday to Friday
8:30am to 7:00pm

Saturdays
9:00am to 4:00pm

REMOTE SUPPORT

Monday to Friday
8:30am to 5:00pm

MEET THE TEAM

Rachel Hodgson

Programmer / Technical Support

My passion is designing and developing electronic and software engineering solutions for real, non technical people. I enjoy the challenge of turning complex problems into simple, easy to use solutions. My specialist fields include software development, help desk support and end user training.

Darryl Hodgson

Managing Director

With over two decades of experience working in the IT industry including electronic engineering, programming, technical support and business analysis, I am passionate about delivering quality service and supporting real people who may struggle with technology at home or in business.

Kate Coan

Web Designer

A jack of all trades with a truly diverse background in design, digital marketing, photography and project management.
I really care about building relationships and helping people and their businesses choose the right tools to achieve success with their online presence.

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Tollfree 0508 TECHWIZ (0508 832494)

Darryl 021 2451116

Rachel 022 3175521

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